State Farm® Insurance Agent Tiffany Swetich
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Babba Booey
August 13, 2024
2
out of
5
rating by Babba Booey
"Tiffany Swetich office receptionist Brittney is rude and doesn't listen to customers. Repeated my question serval times because Brittney wasn't understanding the question and she got snippy and mean and was extremely rude and unprofessional the rest of the call. She ended up hanging up without saying anything. Poor service towards a 3rd party lender... She also refused to let me speak with the agent that writ the policy."
We responded:
"This must be Jim/James of Greater Nevada. Gosh, I am so very sorry you had an adverse connection with Britni. She is a delightful agent and asset to our office. She let me know as soon as I was available that she felt you two got off on the wrong foot and she just couldn’t recover the conversation and defuse the mutual friction. She is awaiting the fax from you and would love to finish taking care of your needs for our mutual customer. I was meeting with a customer and unable to speak with you. My apologies if that felt like a refusal. Wishing you the best in your future and thank you for feedback. We always strive for a 5 ⭐️ experience and hope to chat with you again soon. "
Celena Randolph
June 3, 2024
5
out of
5
rating by Celena Randolph
"Such an inviting office, everyone was so sweet and helpful! Would recommend to anyone needing any insurance help!"
We responded:
"Thank you soooo much! We have the best of the best customers and work hard to provide a welcoming and professional environment! I’m so glad you felt the love. You are one of my faves. Insuring family and friends are my favorite!🥰❤️"
Keith Louton
April 12, 2024
5
out of
5
rating by Keith Louton
"So I worked with Heather. If you choose this State Farm I recommend working with Heather. She is FABULOUS! Funny, down to earth, helps on discounts (save that money if you know what I mean). I HIGHLY recommend her."
We responded:
"Yes. She. Is. Thank you, Keith! We truly appreciate the 5⭐️ review! You made Heather’s day and she truly enjoyed getting your insurance all set up, all whilst saving you that money! Grateful to have spirited and fun customers like you! Again, thank you! "
Jess Trask
March 19, 2024
5
out of
5
rating by Jess Trask
"We use State Farm for everything from our business, autos, to home. They always make everything so easy! 10/10"
We responded:
"Thank you! We are truly blessed to insure the BEST people and businesses! ❤️🤗 We appreciate the reciprocated small business love and even more so appreciate your friendship! We are all so excited for your next venture! Cannot. Wait! "
Katarina Swetich
March 12, 2024
5
out of
5
rating by Katarina Swetich
"great people!"
We responded:
"Thanks for the 5 ⭐️ from one of my favorite humans.❤️🥰 I work hard for you and our future.😘"
Charles Riggs
March 11, 2024
5
out of
5
rating by Charles Riggs
"The staff is very curtious and polite"
We responded:
"Awe, thank you, Charles! We work hard to keep our people happy.💪🏼🤗"
Bonnie Riggs
March 7, 2024
5
out of
5
rating by Bonnie Riggs
"They are very friendly in the office."
We responded:
"Welcome back to Ely, Bonnie! 💕 We are so grateful to have more and more of your family tree on this side of the world! Thank you for your 5 ⭐️. We strive for that friendly feeling when you walk through the door. "
Gene Ockert Geno5440
February 29, 2024
5
out of
5
rating by Gene Ockert Geno5440
"I have been with working with Tiffany for over four years being with customers on their Drive Safe and Save"
We responded:
"We are so very lucky to have you on our team, Geno! Thanks for being dynamic and dear all in one.❤️🕺 Our customers, our team and I am better with you around. "
Judy Obrien
February 26, 2024
5
out of
5
rating by Judy Obrien
"Today I had a question related to insurance. Tiffany is the owner of the STATE FARM office in Ely, NV. She personally took time to call me back, on a question anyone could have answered. That personal touch is what makes this STATE FARM office exceptional. If you are new or old to Ely, NV I highly recommend her and their insurance for your needs."
We responded:
"You are the bee’s knees, Judy! I am grateful that we get to insure you!🥰💕 Thank you for the 5⭐️review! It means the world to our small business! "
Holly Gallian
November 26, 2023
5
out of
5
rating by Holly Gallian
"Customer service is incredible here! They are thorough and check in on you and your policies throughout the year to be proactive vs reactive."
We responded:
"🥰 Thank you, Holly! We love having customers like you and are grateful for such a lovely review and 5 ⭐️⭐️⭐️⭐️⭐️! We appreciate your words and continued friendship and business partnership. Truly."
Jan Birmingham
November 22, 2023
4
out of
5
rating by Jan Birmingham
"Friendly"
We responded:
"Hey Jan! Thanks for the 4⭐️⭐️⭐️⭐️ review. I’m grateful that you found our team to be friendly. We look forward to building a great relationship with you! Thanks for your business! "
Teri Stolk
November 22, 2023
5
out of
5
rating by Teri Stolk
"AMAZING customer service! Very happy that we decided to go with someone local : )"
We responded:
"Thanks you, Teri!🥰❤️ Loved meeting with you and Mike today. You are good people. I know who I need to call when I get stuck on a puzzle!😉 Thanks for the 5 ⭐️⭐️⭐️⭐️⭐️. We get to insure some of the very best, like you! "
William Whealan
November 16, 2023
5
out of
5
rating by William Whealan
"I just recently contacted Tiffany Swetich's State Farm office in, Ely, NV, and the customer service was excellent! My first contact was with, Peyton, and he provided me with all the necessary information that I needed to acquire insurance for my needs. Peyton was very friendly, helpful, and knowledgable. My second contact was with Gene to set up a follow up meeting with Tiffany as a meet and greet, and he was thorough and great to deal with too. Then to top it off I was contacted by Tiffany, the owner, as a meet and greet, and she was extremely friendly too. Tiffany made me feel like I was her top priority even though my insurance needs at this time were small, due to being out of state. Tiffany was also able to save me more on my insurance during her review of my needs, which is something that isn't typical in todays world. Great job was done by all. If you need insurance I can definitely recommend this State Farm office, if you want a true customer service friendly experience. Since I have spent 40 years in the Fire Service I know a little about what customer is supposed to be, and Tiffany's office is it. Keep up the great work! I just wanted to update my review. I once again contacted Tiffany Swetich's State Farm office, on 11/13/2023 for insurance and time I spoke with Heather Broderson and she was awesome to do with, she was able to help me within five minutes to take care of my insurance needs. All of my experiences with this office have been outstanding! Keep up the great work !"
We responded:
"Oh geez, Bill, thank you! Thank you so much for the ⭐️⭐️⭐️⭐️⭐️ review and the kind words and feedback. We strive for a wonderful customer experience and I’m so glad that you felt this. We are blessed with some of the very best customers and are grateful to add you to our family of friends and customers. We appreciate you. *Thank you for even more feedback! Heather was delighted to see this and to work with you!💕"
Tim Piscovich
November 4, 2023
5
out of
5
rating by Tim Piscovich
"Saved so much over my old company I basically got a car insured for free ."
We responded:
"Yessssss, we love to hear that, Tim! Welcome to our agency family! Thank you so very much for the 5 ⭐️⭐️⭐️⭐️⭐️ review! It means the world to our team! Looking forward to a long future together."
David Wierschem
October 17, 2023
5
out of
5
rating by David Wierschem
"My guy Payton is my go to in Nevada! And Tiffany! Tiffany and I used to be in plays and musicals together :)"
We responded:
"Oh DJ, thank you! Payton is indeed the best! Glad you got to experience that and we truly appreciate you!!! 🥰 Pre-he-eey-pare ye!🤸♀️🎶 Thanks for the 5 ⭐️! "
michele hay
August 25, 2023
5
out of
5
rating by michele hay
"Tiffany and her staff is truly amazing! We have been with her since she opened."
We responded:
"Awe Michele, thank you to you and your family for being long time customers and friends to our agency family! We are truly grateful to have you as a customer. Thank you tremendously for the 5⭐️ review.🥰🫶🏼"
loris may
August 7, 2023
5
out of
5
rating by loris may
"The staff are very friendly and help me save quite a bit on my insurance rates"
We responded:
"Loris, thank you so very much for the ⭐️⭐️⭐️⭐️⭐️ review! We have a wonderful, knowledgeable and professional crew. I’m grateful you had a positive experience and that we were able to save you money on your insurance. We appreciate your business! "
Scott Romsos
April 29, 2023
5
out of
5
rating by Scott Romsos
"Friendly people with superbly impeccable service. Very knowledgeable about the insurance world. This is a great office. I will only carry insurance with this office."
We responded:
"5 epic stars. Thank you. 💗"
Sydnee Locke
December 17, 2022
5
out of
5
rating by Sydnee Locke
"Great service and advice! Fast. Friendly. Knowledgeable service!!! Payton is my go to for all questions! And Tiffany makes you feel like family! Thank you!"
We responded:
"Oh Sydnee! We just love you and your family! ❤️ Thank you for your 5⭐️review! Payton is a gem in our office! We have the best customers ever!"
Christina Kantrud
November 16, 2022
5
out of
5
rating by Christina Kantrud
"Tiffany and her team did a great job saving me money with my home and auto insurance. Highly recommend their services!"
We responded:
"💗Thank you for your friendship, foremost, and for your 5 ⭐️ review! I know you have impeccable taste! "
Shabonya Dutton
November 16, 2022
5
out of
5
rating by Shabonya Dutton
"Tiffany’s office is always professional and easy to work with !"
We responded:
"Grateful for your friendship most of all, your support and 5⭐️ review!🫶🏼 We appreciate YOU!"
Sandi Greathouse
September 28, 2022
5
out of
5
rating by Sandi Greathouse
"Michael was amazing to work with. He took care of everything and made switching to State Farm easy. Huge savings!!!!"
We responded:
"Yay, welcome to our agency family, Sandi! Thank you for ⭐️⭐️⭐️⭐️⭐️! We love to hear this! Thank you for the feedback. We love Michael and we love our rates! I’m glad you joined us."
Chad Smith
July 25, 2022
5
out of
5
rating by Chad Smith
"Michael Berry has got to be the kindest most patient insurance guy I’ve dealt with. I called to get a few quotes, even hypothetical quotes (soon we’ll have a 16yo driver), Michael was very patient quoting me several different scenarios. Michael makes the time for you and is NEVER in a rush to get off the phone. We are very comfortable and excited to now be working with the Tiffany Swetich State Farm Agency and even more excite Michael is our representative. Chad the Dad"
We responded:
"🥰 Welcome back Smith Family!! We are so grateful to have you back in our customer family. Michael truly is a great asset and I’m glad you shared your experience with me and for your 5 ⭐️ review! We appreciate you and your business! Thanks for supporting a small town agency."
Devon Riding
July 22, 2022
5
out of
5
rating by Devon Riding
"Got there right at opening at 8:30 and got right in and purchased a new policy and was out before 8:50 very polite and professional staff especially Michael who was able to answer all of my questions and did not make me feel rushed and it was a extremely easy process very happy to be doing business with this company"
We responded:
"Thank you for the 5 ⭐️! We have a fantastic team and Michael really is a gem! So grateful he joined our team and that you had a wonderful experience. Thank you also for taking the time to add a review! We love hearing from our customers. We appreciate you and your business!"
Leah Cripps
May 9, 2022
5
out of
5
rating by Leah Cripps
"Great service and a fun group of people."
We responded:
"Awe, thank you! 🥰🫶🏼 We appreciate your business and even more so your friendship. Your dog is pretty spectacular too! Thanks for the 5 star from one of our 5 star customers.🤗"