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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

michele hay

August 25, 2023

5  out of  5 rating by michele hay
"Tiffany and her staff is truly amazing! We have been with her since she opened."

loris may

August 7, 2023

5  out of  5 rating by loris may
"The staff are very friendly and help me save quite a bit on my insurance rates"

William Whealan

May 4, 2023

5  out of  5 rating by William Whealan
"I just recently contacted Tiffany Swetich's State Farm office in, Ely, NV, and the customer service was excellent! My first contact was with, Peyton, and he provided me with all the necessary information that I needed to acquire insurance for my needs. Peyton was very friendly, helpful, and knowledgable. My second contact was with Gene to set up a follow up meeting with Tiffany as a meet and greet, and he was thorough and great to deal with too. Then to top it off I was contacted by Tiffany, the owner, as a meet and greet, and she was extremely friendly too. Tiffany made me feel like I was her top priority even though my insurance needs at this time were small, due to being out of state. Tiffany was also able to save me more on my insurance during her review of my needs, which is something that isn't typical in todays world. Great job was done by all. If you need insurance I can definitely recommend this State Farm office, if you want a true customer service friendly experience. Since I have spent 40 years in the Fire Service I know a little about what customer is supposed to be, and Tiffany's office is it. Keep up the great work!"

Scott Romsos

April 29, 2023

5  out of  5 rating by Scott Romsos
"Friendly people with superbly impeccable service. Very knowledgeable about the insurance world. This is a great office. I will only carry insurance with this office."

Sydnee Locke

December 17, 2022

5  out of  5 rating by Sydnee Locke
"Great service and advice! Fast. Friendly. Knowledgeable service!!! Payton is my go to for all questions! And Tiffany makes you feel like family! Thank you!"

Christina Kantrud

November 16, 2022

5  out of  5 rating by Christina Kantrud
"Tiffany and her team did a great job saving me money with my home and auto insurance. Highly recommend their services!"

Shabonya Dutton

November 16, 2022

5  out of  5 rating by Shabonya Dutton
"Tiffany’s office is always professional and easy to work with !"

Bee Bouquet

November 16, 2022

5  out of  5 rating by Bee Bouquet
"Prompt, friendly and knowledgeable. Would definitely recommend Tiffany and her team!"

Sandi Greathouse

September 28, 2022

5  out of  5 rating by Sandi Greathouse
"Michael was amazing to work with. He took care of everything and made switching to State Farm easy. Huge savings!!!!"

Chad Smith

July 25, 2022

5  out of  5 rating by Chad Smith
"Michael Berry has got to be the kindest most patient insurance guy I’ve dealt with. I called to get a few quotes, even hypothetical quotes (soon we’ll have a 16yo driver), Michael was very patient quoting me several different scenarios. Michael makes the time for you and is NEVER in a rush to get off the phone. We are very comfortable and excited to now be working with the Tiffany Swetich State Farm Agency and even more excite Michael is our representative. Chad the Dad"

Devon Riding

July 22, 2022

5  out of  5 rating by Devon Riding
"Got there right at opening at 8:30 and got right in and purchased a new policy and was out before 8:50 very polite and professional staff especially Michael who was able to answer all of my questions and did not make me feel rushed and it was a extremely easy process very happy to be doing business with this company"

Leah Cripps

May 9, 2022

5  out of  5 rating by Leah Cripps
"Great service and a fun group of people."

Richard Barth

December 17, 2021

4  out of  5 rating by Richard Barth
"Hats off for the help with the new Drive safe and Save program for my vehicles which saved a bunch thanks Tiffany and Gene 👍"

Kathleen Marich

December 7, 2021

5  out of  5 rating by Kathleen Marich
"Heather is so amazing! Very professional and caring, I 100% recommend contacting her for all of your insurance needs!"

Marguerite Vigil

November 24, 2021

5  out of  5 rating by Marguerite Vigil
"Very nice enjoyed our stay!"

Gary Bast

November 18, 2021

5  out of  5 rating by Gary Bast
"Outstanding service and attitude from all people at this office. Always a pleasure and I've been dealing with Tiffany and company for over 6 years."

Elizabeth Crosby

October 30, 2021

5  out of  5 rating by Elizabeth Crosby
"So helpful and attentive!"

Mark Oliver

July 21, 2021

5  out of  5 rating by Mark Oliver
"Fast and quick"

Scott Romsos

July 16, 2021

5  out of  5 rating by Scott Romsos
"Fantastic support and customer service! 5 star all the way!"

Sami Blackham

May 3, 2021

5  out of  5 rating by Sami Blackham
"The ladies and gentleman in this office are amazing! Heather is so personable and always quick to respond to my calls and messages. She saved me a ton of money when I switched over and is so pleasant to deal with. Tiffany is down to earth and so helpful in explaining everything. She is always on top of trying to save you money. Geno keeps them all in check and does a great job. If your considering switching insurance or looking for insurance this is the place!"

Big Bopperz 83

April 20, 2021

5  out of  5 rating by Big Bopperz 83
"Very friendly staff!!"

Tara Klaas

December 18, 2020

5  out of  5 rating by Tara Klaas
"I really enjoy working with Tiffany and her team. I appreciate her professionalism, product knowledge, and attention to detail. Tiffany and her team are a pleasure to work with. I always leave her office with a smile on my face. Super friendly and welcoming!"

Don Gregersen

July 10, 2020

5  out of  5 rating by Don Gregersen
"Professional small town insurance company with big city knowledge"

Jamie Robinson

December 31, 2019

5  out of  5 rating by Jamie Robinson
"I have been with them for a long time and they have always treated me good and I will continue to due business there"

Michelle Beecher

December 17, 2019

5  out of  5 rating by Michelle Beecher
"I have trusted Tiffany's State Farm office with my insurance needs for over 12 years now and I couldn't be happier with their knowledge, service, and community-minded spirit. Ely certainly is lucky to have them!"